Cancellation Policy

We require a minimum of 24 hours notice should you need to cancel an appointment, or a fee may apply. Failing to arrive for your appointment will result in a definite charge. (This charge will be the full amount of the missed appointment)

If a cancellation is made within the same treatment time as the patient is due, this will be marked as failed to arrive and will also result in a full charge.

If you do not provide adequate notice to cancel an appointment or fail to attend an appointment, other patients are deprived from the care that could have been available to them.

To keep our prices at a reasonable level it is necessary for the fixed running cots of the clinic to be met. This means the Podiatrist is required to be working in the clinic to the maximum efficiency. For this reason we have in place this non-attendance policy and our 24 hours notice cancellation policy.

We also reserve the right to refuse further treatment to patients who fail to attend three consecutive appointments. Patients may also be refused further treatment until any outstanding fees have been paid.

All charges will be made on instruction from the manager at Neat Sweet Feet

Thank you for your cooperation