Cancellation Policy

If you do not give adequate notice to cancel an appointment or fail to attend an appointment, other patients are deprived of the care that could have been available to them

We require a minimum of 24 hours notice should you need to cancel an appointment. If a cancellation is made within the same treatment session as the patient is due this will be deemed as a failure to attend

To keep our prices to a reasonable level it is necessary for the fixed running costs of the practice to be met. This requires the dental surgeons and hygienist to be operating in their surgeries to maximum efficiency. For this reason, we have in place a non-attendance policy and a short notice cancellation policy.

We also reserve the right to refuse further treatment to patients who fail to attend two consecutive appointments or any three of five consecutive appointments. This would potentially mean their removal from the practice registration list.

We reserve the right to charge for every 15 minutes of unfilled appointment time

The patient may not be seen for a further appointment until any outstanding fees have been paid

All charges will be made on instruction from and at the discretion of 

the manager at Neat Sweet Feet

Thank you for your cooperation